Vendor Terms

Vendor Terms and Conditions For WhatsApp Business (Office) API Services Effective Date: Jan 2026 These Vendor Terms and Conditions (“Agreement”) govern the engagement between [Your Company Name] (“Company”, “we”, “us”) and the vendor, reseller, integrator, or partner (“Vendor”, “you”). By onboarding, integrating, or reselling the Services, you agree to these Terms in full. No agreement exists if you do not accept these Terms. 1. Scope of Engagement The Vendor may: Resell or distribute WhatsApp Business API services Provide onboarding, integration, or customer support Act as an intermediary between the Company and end clients The Vendor has no ownership, exclusivity, or implied authority. 2. Independent Contractor Status You are an independent contractor, not an employee, agent, or legal representative of the Company. You may not: Bind the Company to any agreement Make guarantees on our behalf Represent yourself as Meta or WhatsApp Any misrepresentation is grounds for immediate termination. 3. Meta & WhatsApp Policy Compliance (Non-Negotiable) The Vendor must strictly comply with: WhatsApp Business Messaging Policy Meta Platform Policies Local and international laws If any client onboarded by you violates these policies, you share responsibility. If Meta suspends numbers or accounts, we are not liable. 4. Client Onboarding Responsibility The Vendor is fully responsible for: Valid business verification Legitimate use-case validation Opt-in compliance of end users Preventing spam or abuse If your client causes enforcement action, we will hold you accountable. 5. Revenue, Pricing & Payments Vendor margins are as mutually agreed in writing Meta conversation fees apply separately All invoices must be paid on time Late payments may result in: Service suspension Commission forfeiture Termination of vendor access No credit. No exceptions. 6. Prohibited Activities The Vendor must not: Onboard high-risk or illegal businesses Offer bulk/spam messaging services Circumvent Meta policies Sub-resell without written approval Violation = immediate termination + legal action if required. 7. No Performance Guarantees We do not guarantee: Message delivery Approval of templates Meta account verification Revenue or conversion results The Vendor shall not promise otherwise to clients. 8. Data Protection & Confidentiality All platform data is confidential Client data must not be misused, copied, or resold Breach of data obligations = immediate termination You are responsible for compliance with DPDP Act, GDPR, or applicable laws. 9. Suspension & Termination We reserve the unilateral right to: Suspend vendor access without notice Terminate this Agreement at our discretion Disable vendor-managed client accounts if abuse is detected No compensation is payable upon termination. 10. Indemnification The Vendor agrees to indemnify and defend the Company against: Client claims Regulatory penalties Meta enforcement actions Data protection violations Caused directly or indirectly by Vendor actions or negligence. 11. Limitation of Liability To the fullest extent permitted by law: We are not liable for indirect or consequential damages Our total liability shall not exceed the last 30 days’ vendor payout If this risk profile is unacceptable, do not partner with us. 12. Branding & Marketing Vendor may use Company branding only with written approval Any unauthorized use is prohibited Marketing content may be rejected at our sole discretion 13. Modification of Terms We may update these Terms at any time. Continued partnership = acceptance of changes. 14. Governing Law & Jurisdiction This Agreement is governed by the laws of India. Jurisdiction lies exclusively with courts in Vadodara. 15. Contact Email: hello@revolutionprotocol.com Company: RevProtocol Tech (OPC) Pvt Ltd Address: TF-47/48, Kaspar Square, Narayan Garden Road, Gotri - Vadodara.